Passenger Review

Emirates review by Louise 2017-01-07

4 / 10

06 January, 2017 by ar

Economy Class

First time flying emirates, and will be the last. Staff were unbelievably rude, unsympathetic and unhelpful at all stages and all levels when we had problems. One supervisor even put her hand up to my face when I was crying to dismiss what I was saying - our honeymoon has been spoiled by emirates incompetencey. What an awful airline with zero customer service! At another point, a man spoke to us and did not even look in our direction let alone make eye contact. Food was average on plane. We still have 3 flights over the next couple of weeks with emirates and I can honestly say I am absolutely dreading all of them.

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Emirates

Emirates

Overall Value for Money

1

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline