United Airlines review by Hanna 2017-07-14

Slimy Business Tactics: Did not know about Basic economy ticket details but liked United so paid the increase over cheaper airlines: Upon checking in, attendant did not state this but told me that I had to check my bag $50 round trip ticket. Then, she did not want me to show her that my carry on would fit and wanted me to check 2 bags. I made her watch me place it in the check fixture- which cut my hand. Then, she allowed me to take 1 bag but check the 2nd. Next, I could not pick my seat and was stuck in the middle row. In addition, I could not use overhead space, get a normal size drink or an electric plug to charge my phone. After my stay at my destination, I wanted to home to see my family. Initially, when I made flight arrangements, I did not know my schedule at my destination and thought I could fly standby. Upon returning, I took a special trip, a day early, to the airport and was turned away. Flight changes were not allowed so I had to rent a car and hotel for another night. Another $200. I felt ripped off paying an unintended $250 more than expected, taken advantage of, cut finger and 2hrs of time lost learning about the Economy ticket, $30 less!