Ryanair review by Karina 2016-11-16

We chose this flight because it was cheap and convenient to us. However, this flight just ruined the impression of our vacations. We arrived 2 hours 40 min before our flight and at the check-in desk we were told that for some reason we need to pay additionaly 120 euro (60 euro per person), cause we didn't check-in online. Just to mention, price of our tickets was 60 euro (30 euro per person)! Before printing out our booking, we checked all requirements and didn't find any info about checking-in online. Oh, yeah, of course it was written somewhere in tiny letters where no one could ever find it. And there were so many people with the same problem. At least we had some money left, while other guys spent everything and were running and asking everyone for some money, so they could get this flight. Maybe this online check-in is common knowledge, but not for us, as we traveled with this company for the first time. You can clearly see the way of making more money by suggesting the cheapest tickets with bad service, when at price we paid we could fly with good airlines and enjoy our flight. Therefore, Ryanair lost 2 customers, their friends and family. Good job. EDITORS COMMENT: If you use the booking app it is very clear that you need to check in, you should also get email reminders of this too but like everything you need to read it. It is all clearly stated there but at the same time when you are busy and doing other things its very easy to miss. A lot of people get caught out with this.