United Airlines review by Andrea 2016-07-26

ABSOLUTE WORST EXPERIENCE EVER!!! Never again UNITED Airlines!! Family flew in on Tuesday 7/19 and was 4 hours late due to first mechanical issue then no plane - boarded and deplaned twice. ZERO compensation - airport food drink voucher - almost had to stay over in layover airport no hotel offered. Same Family members leave today - due to depart at 4:51pm - NO PLANE! How does an airline do this - isn't that what we pay for is a plane when we show up to fly somewhere?!?!?! Now he and his 5 year old are stuck at Syracuse Airport until nearly 8pm - they then fly to Newark where they are going to miss their connection to Tampa AND AGAIN NOT COMPENSATION!!!!!!!! No hotel - no food/beverage . . . WORST FLIGHT EVER. Another Friend Flew United Home to Tampa yesterday andwas set to leave at 11:08 - Guess what?!?! His plane also was a no show then he got newark and the plane was not there due to weather? He did not get back to Tampa until today about 4pm - AGAIN NOTHING for the inconvenience but rudeness and zero compassion for his life and obligations he had to put on hold because of United Airlines incompetence. DO NOT FLY THIS AIRLINES if you want to get to where you are going