Passenger Review

Qantas review by Ram 2016-03-24

3 / 10

23 March, 2016 by ar

Economy Class

I flew in economy from Sydney to Vancouver and return via LA with my wife for our honeymoon. I had a pleasant trip from Sydney to LA with the exception of the crew forgetting our vegetarian meals, when asked one said it is in the microwave and will bring it out soon. About 2 hours later when everyone's trays have been collected, they brought out a roll for both of us! On the return trip, they had put me and my wife in separate seats despite being aware that we are on our honeymoon (and having been a gold FF). The response I got from the staff at the booking was worse and don't really want to go into detail. To make things worse, when I contacted Qantas via e-mail, the reply was simple a generic " sorry for the inconvenience". After having flown Qantas for over 15 years, I think I have to start thinking about other options now

3

Comments

No comments yet, be the first to write one.

Qantas

Qantas

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

1

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline