I have just returned to Auckland from the short visit to Brisbane flying Emirates A380 (EK434/435). I do not really see why Emirates are rated that high normally? Yes, the plane was new and it was full. The entertaining system was very good indeed. But that was about all. The food and service were below expectations and well below many Asian airlines. It is a feeling that the cabine staff doesn't really know what and how to do - there were plenty of movements with very little results.
5
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Emirates
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
2
In Flight Entertainment
5
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline