Passenger Review

Frontier Airlines review by Jeff

2 / 10

11 August, 2020 by Jeff Hays

Economy Class

I had a non-stop booked from Atlanta to Salt Lake City. They canceled Atlanta to SLC non-stops and put me on a 15 hr connecting flight arriving 11 hours after my original time. First they lied by calling it a schedule change and then to add insult to injury they said since the replacement flight did not go into the next day (it arrived at 11:59 PM!) that it was a same-day schedule change. They then offered me a 90 day credit if i canceled. This company will not give you your money back for any reason. Once you pay you are stuck if there is any issue. Their flights appear cheaper but when you add all the extra charges and the hassles, it is so not worth it!

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Frontier Airlines

Frontier Airlines

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline