Passenger Review

Emirates review by Jinty Joy 2015-12-19

5 / 10

18 December, 2015 by ar

Economy Class

Flight EK219 seat 37K paid AED8045 for my ticket. Emirates 16 hour flight - inadequate feeding arrangements I plan to pack a snack pack on the return flight from Orlando. Meal served soon after take off was satisfactory.Then pizza soon after, which I declined because I wasn't hungry. 4 hours before landing I requested a piece of fruit or a dry cracker, the menu suggested that these snacks are available between meals. I was told that there was nothing left, "everything has been demolished" I was told by a steward. Whilst I understand the limitations of food on board, I would expect something small to snack on for a flight of this length. Eventually, after saying how astounded I was, one of the stewards said they knew where a stash could be found! Why was it not readily available anyway? He gave me two small packets. Worse still, every cup of coffee I had was lukewarm so I Asked for tea, that was worse, it looked like dish water, the colour was not tea! The icing on the cake, I asked for a drink of fruit juice an hour and a half before landing and the steward said there was none available because it was all packed away! I am astounded and disgusted - Emirates,

5

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Emirates

Emirates

Overall Value for Money

3

Seat and Cabin Space

4

Customer Service

3

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline