Emirates review by Jan 2015-08-25

Beware of misleading information on Emirates web pages - Manchester to Dubai flight. Not sure if this is normal but we were offered only one refreshment on the overnight flight to Dubai and no tea or coffee or snack or drink in the morning. No menus. Complained to customer service who said they would investigate in 40 days - chased after 50 days and said they were behind. When response came they said it was because of turbulance (when there wasn't any). They said that refreshments are offered on all flights, so they obviously had not even read the email explaining that we had only one offered before our meal and that was it for over 7 hours. We had to go straight to Costa Coffee at the airport to find a drink on arrival.