Emirates review by SUMAN 2016-02-03

I had Bad experience with Emirates. We had issue with Entertainment system from our San Francisco flight to Dubai on 12/23/2015. When we complained about the issue to customer service in Dubai airport they do not really care. Very disappointing attitude. While on return Journey we had 8 and Half hours lay over in Dubai when I have requested for a Hotel as we have Infant they said they cannot do it. My Kid was sick at that time and we suffered in Dubai Airport Me and all of my Family members are Frequent to fly with Emirates. I will never Fly with Emirates again. EDITORS COMMENT: That's a long flight to have malfunctioning IFE! With regards to the layover, it's not the airlines responsibility to give hotel accommodation to transiting passengers. If the layover seems too long when you are searching for flights its best to search what other airlines offer instead.