My father passed away and had 2 active flights that I went online to get refunded and sent in what was asked. After about 3-4 hours on the phone with them, got hung up on twice, went to the airport to speak to someone face to face without any luck and United canceled not only my father's tickets but all tickets that were purchased with his. Which made it very inconvenient since one of my flights is next week. I had to re purchase tickets without seeing any credit on my end without any kind of discount or anything for the inconvenience they put me in.
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United Airlines
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