Emirates review by Hitesh 2016-12-08

I was impressed with advertisement, however reality is quite different. Please AVOID Emirates even if you have to buy expensive tickets... 1. No online check-in, therefore long queues 2. Mishandling of luggage, therefore don't be surprise if you're items are damaged 3. Strictly enforce carry-on luggage to 7 kgs only, therefore you've to check-in everything 4. Once you check-in luggage, there is high possibility of luggage being lost 5. Their IT department sucks, no information/coordination by ground staff 6. Inadequate staff, often overworked and untrained. Staff can be offensive, rude & condescending to customers 7. I was not able select vegetarian meal during booking, and they didn't serve me vegetarian meal. I had to skip my lunch and the staff was unconcerned. 8. There is no coordination by ground staff. They lost my luggage and it's been more than a week now 9 . There is no option to write e-mail or file compliant on their website. They evade it by asking too many details, which you'll not have 10. Most negative feedback is coming from people who deal with Dubai airport, therefore to resolve any issues with luggage, reach out Dubai helpline To summarize, Avoid Emirates!