United Airlines review by Victor 2016-02-02

I have flown with United for a very long time now, and I have been left very disappointed regarding my recent trip. Originally, my flight had been booked to leave from Los Angeles to Newark, with a connecting flight from Newark to Ithaca. However, 24 hours before my flight, I was notified that my connecting flight had been cancelled. I called United asking for a replacement flight, finding that the next available flight was available an entire 3 days later. Of course, I was not going to sleep in a foreign city's airport for 3 days. I asked for a refund for the latter portion of my flight, but the person I spoke to over the phone said that she could not help me; I would have to go online and fill out a petition. I filled out the petition, and all I received was a reply email providing me further steps with who to call, who to email, and more convoluted rubbish to reclaim a refund that I should very obviously be immediately receiving. I will never fly with United ever again, as they have conned me of at least $200.