Passenger Review

China Eastern review by Rahul 2016-11-01

2 / 10

31 October, 2016 by ar

Economy Class

On 24 Oct MU-504 Flight was 3 Hours late due to which I missed my I missed my connecting Flight. No other Flights arrangement for Delhi by China Eastern Airline on 24 Oct. which caused me business Loss, I missed my important meeting on 25 Oct. On 24 Oct many other passengers missed their connecting Flight. Nothing serves by China Eastern Staff Hong Kong Airport. In MU - 504 they don't have enough Beer to serve, Serve 1 beer can to 2 or Passenger. Only one Person sitting on Transfer Desk, He also doesn't have any Knowledge what to do next. Ask us to Go down to the first floor find other staff. Front Desk staff told us he doesn't know English. 9 PM to 12PM No dinner or Water Serve at Shanghai Airport. even nobody cares for arrangements of the hotel. Transfer desk asks us to find by yourself on the first Floor. with help of other Travelers, I am able to find Hotel Bus. In Hotel no water and Dinner served to on 24 Oct Night. On 25 Oct in Hotel No Vegetarian food, with my Ticket booking, I requested Vegetarian Food. All these shows the careless working of your company. China Eastern Airlines Staff and Shanghai Airport Staff is not Friendly & non-cooperative.

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China Eastern

China Eastern

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline