We were on flight UA 870 from Sydney to San Francisco on 21 May 2017 and connecting flight UA 5470 to Calgary ( suppose departure 8.45am). The flight was delayed for about 10 hours and we did not get to Calgary till about 8.30pm . That causes us to miss our second day tour in Calgary and Banff and the hotels that was paid for and cost of the extra expenses to take a private bus from Calgary airport to Banff ( arrived at the Charltons Banff Hotel after 12 midnight. United Airlines should compensate us for the 10+ hours delay causing us to miss our group tours in Calgary and Banff and the Charltons Banff hotel/meal and bus Shuttle expenses we paid for in our Nexus holiday tour!
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