Passenger Review

Emirates review by Andreas 2016-09-28

3 / 10

27 September, 2016 by ar

Economy Class

It's one of the worst airlines I've ever flown. 1. I had a very bad experience starting from the check-in counter. The guy didn't allow me to bring my camera gear to cabin since it's exceeding 7kgs. At the end, I had to pay AED 600 for another extra seat so I could bring the bag into cabin. The guy didn't even apologise for the inconvenience and no smile on his face. 2. I spent appx. 90 minutes to get the issue resolved and at the end I had to run fatto the gate as it was closing down 3. There was no welcome face on the plane. Even the stewardess questioned me about my two tickets. It seemed there was no coordination with the ground staff. 4. Aircon inside the plan was very cold and there's no way to turn it down. 5. The flight delayed for one hour. There was no apology from the pilot.

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Emirates

Emirates

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline