It's one of the worst airlines I've ever flown. 1. I had a very bad experience starting from the check-in counter. The guy didn't allow me to bring my camera gear to cabin since it's exceeding 7kgs. At the end, I had to pay AED 600 for another extra seat so I could bring the bag into cabin. The guy didn't even apologise for the inconvenience and no smile on his face. 2. I spent appx. 90 minutes to get the issue resolved and at the end I had to run fatto the gate as it was closing down 3. There was no welcome face on the plane. Even the stewardess questioned me about my two tickets. It seemed there was no coordination with the ground staff. 4. Aircon inside the plan was very cold and there's no way to turn it down. 5. The flight delayed for one hour. There was no apology from the pilot.
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Emirates
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline