United Airlines review by samer

Flight from HELL The fight was delays 3 hours , 2 for obscure reasons of plane being replaced by another coming from somehwere else, and 1 hour because there was no crew for boarding. The staff at the desk for another earlier flight refused to help when I tried to switch to an earlier flight despite seat availability and even after i called united they said the could have done it on the phone!!! The plane was diverted to San Antonio because of passing thunderstorm and the pilot refused to fly us back to houston. remained in the plane more than 1 hour because the pilot could not find a gate after landing. we were dumped at San Antonio and told to take the bus back which is 3-4 hours drive The buses never showed up or showed up late and I found myself having to rent a car and pay more money (150$) and drive myself back to the airport to pickup my car, pay extra parking fees for the delay and drive myself 1 hour back to home. NEVER FLY UNITED AGAIN EVEN IF I HAVE TO PAY 1000 $ MORE