Passenger Review

Air New Zealand review by David 2016-12-07

10 / 10

06 December, 2016 by ar

Premium Economy

Although having Qantas Platinum level Frequent Flyer status with more than 1 million points unused, my wife and I recently decided to return to Perth from NZ using Air NZ. We had travelled to NZ using Qantas Business Class. We decided to try Air NZ as we have, for a long time now, been disappointed with the lack of Qantas international services and lack of Premium Economy services provided to West Australian customers. We were most impressed with the Premium Economy flight from Auckland to Perth on Air NZ flight NZ175. The seating and entertainment was great and the friendly service received on board could not be bettered. The meals were also wonderful � well presented and very tasty. The menu was not overly embellished with fancy terms or ingredients like the Neil Perry menu used by Qantas. By using Air NZ Premium Economy, we enjoyed near business class quality travel at significantly lower cost than returning with Qantas which only offer business class. As Qantas shareholders and frequent flyers, we are sorry to say that, unless Qantas improves its services to West Australians, we will be considering Air NZ over Qantas for our future international flights.

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Air New Zealand

Air New Zealand

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline