Passenger Review

United Airlines review by Brandon 2015-09-20

2 / 10

19 September, 2015 by ar

Economy Class

United Airlines has very bad service/policies. I originally bought a flight for 230$, a price I was originally impressed with. I found out about a week later there was a change in my military orders requiring me to be at base a day earlier than planned. I called and explained the situation and they made me pay an additional 288$ to change my flight to the night before my initially scheduled return flight. I had to pay more than the ticket originally cost just to change it by a day, and my military reasoning had no impact on them either.

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline