United Airlines review by Paul 2016-10-24

I am top tier on a one world carrier. Did the status match, thinking I might do more United. Wrong. I won't. Status granted on match was only platinum. But was chilled. Booked a 100,000 PQM itinerary. Midway thru did a 5hr domestic US leg at night. Long itinerary, relying on first class meal as dinner. First was bounced out of my allocated seat to a centre row, centre seat on an antique 777 (presumably by higher status). Then find only dinner choice is a passable chicken tandoori or cheese and Mac. Cheese and Mac is not adult food, and any airline serving it in first class is taking the piss out of its customers. Second row, chose chicken, got cheese and Mac. Even though passengers behind appeared to get chicken. Glacial service. Lounges small, with poor food, overcrowded. Even by US standards. Sorry. I'm gone.