Passenger Review

Frontier Airlines review by Lena

2 / 10

18 June, 2020 by Lena Lomas

Economy Class

Not only they will change your flights time multiple times. The latest change I’ve got was a over 10 hours change (from my original booking). And as the worst airline they are, they won’t provide you any compensation or refund! They don’t even care AT ALL about you. If you try to contact them: good luck! Impossible via Instagram as they are limited the comments (wonder why?!) Emails are taking forever to be answer and if you call ... Try 13 times without an answer. I tried again one more time and stayed over 2h30 on hold!!!! Yes you read it correctly!! When finally got someone, didn’t even care. They did not care and left me stranded. Never ever again, no matter how low the fair is, no matter the number of stops I need to have. NEVER again Frontier.

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Frontier Airlines

Frontier Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline