Their booking center is horrible. I booked a wrong flight, non direct when I wanted direct. I immediately called the support center and they wanted 40� for rebooking. Could not refund even though it was few minutes after the booking. EDITORS COMMENT: We don't agree with it but this is the case for most airlines unless you've purchased a flexi fare. It doesn't matter how quickly you call - if there's a change that needs to be made there will be a fee. Qantas are one airline that give a 24 hour grace period.
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Aegean Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline