Didn't put one of our bags on our flight. It took four days and much chasing to an incompetent customer service to reunite us. The food is terrible, many of the other passengers are inconsiderate and let their kids do what they want. In-flight entertainment system is poor and both of our systems froze and were unusable.
3
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China Eastern
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
3
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline