Icelandair review by Christiana 2017-07-28

I flew from Chicago to Amsterdam with a 1 hour layover in Iceland. I flew with my wedding dress as a carry on and a carry on bag. When the staff arrived, 30 minutes late which caused our flight to be 30 minutes late, they allowed me to store it in the first class closet. However, they informed all passengers that carry on bags needed to be checked due to lack of overhead space. (I ended up having an entire overhead bin to myself) We arrive in Iceland late and I cut through all of first class to grab my dress to make it through passport control barely in time to make my flight. They again allow me to store my dress in the first class closet. When I arrived in Amsterdam, I waited nearly an hour for my bags. Myself along with maybe 15-20 passengers bags' were missing. I filed a report and they initially stated the bags would arrive that evening and be delivered the following day. They arrived the next day and didn't come to my house until the following day. Now because I had to check my carry on bag last minute, I didn't take ALL of my valuables out. I forgot my nearly $200 wedding earrings. They were gone upon arrival. Highly disappointed & wont fly again.