we flew premium economy. the service was nice enough, but the seats, the screens & controllers were old tired and just not very good. As per comfort - it was not comfortable at all - the seat pitch was borderline awful.
4
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Virgin Atlantic
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
4
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline