Frontier Airlines review by Shneur

Awful from beginning to end. They charge you for water on the plane. Staff are rude and unprofessional. That was all while the going was good. Then our flight was cancelled. They kept us in the airport for three hours, sent us up and down all over the airport until they finally gave us our hotel coupon. All they would say is "we are waiting to hear from headquarters". Each reservation got one hotel room, so you have a family of four adults - two couples - in a room. Everyone on the flight was furious with how it was dealt with. The next morning, the flight was delayed. Again, not a word. Imagine watching your plane be driven away from the terminal. And this is the rescheduled flight. Later they told us they were warming the engine. We were travelling with 2 kids and there was no accomodation. There's more, but I have no time and patience. Do yourself a favor - stay away.