Finnair review by Annica

I have nothing to complain over the flight attendant's and the flight itself. How ever the seat for such long journey I took one would wish for better comfort and leg space on an economy flight! Another thing that annoyed the heck out of me is the food choice system that do not have people with lots of food allergy in mind. I have both lactose and gluten intolerance. It is easy to get milk free food, just to take vegan meal. Since I am a vegetarian, that is no problem. But when you need to have vegan gluten free, it causes problems. You call the costumer support and try to explain to them that you have allergies and it is your right to get gluten free vegan meal, due to allergies. Without having your trip destroyed caused by unspeakable stomach pains that makes you fall in to fetus position, or in worse cases die of severe allergy chock. They said that they understand my frustration, that i should send a complaint so they can take up this in a meeting, and that they can not promise anything that I will get gluten free vegan food to eat on the Journey! I was lucky enough to get gluten free vegan food and for that i give Finnair a HUGE +