Air India review by kalsang 2017-04-16

I have booked my ticket three months ago. On the return date to New York, my return date was pushed back to feb 28 while i was supposed to depart on 30th Dec from India. When i went to the main desk and asked them about it, they said somebody changed the date in New York. I went around asking for answers but no one was willing to help me and i was stranded in the airport for 3-4 hours and no one came to help me. After 4 hours, some one took me to the manager and he gave me the ticket for the next day without even providing me the accommodation so i had to go back to my hotel and had to stay there for one more day without any compensation. When i came back to New York and went to the main office of Air India, they kept on insisting that its my fault and i am the one who booked the ticket and change the date on the ticket. They didn't even try to apologize instead blames me for the change of the flight date. the ticket that i was given for the next day was booked from Atlanta and they are blaming me that I booked two tickets on my name. When i told them that i live in New York, they keep on insisting that i booked both tickets from different places. why would I? Worst experience.