The epitome of a low cost carrier lies firmly with Fly Dubai. I flew the carrier from Bishkek to Bahrain via Dubai. With a six hour layover, one would think there is sufficient time for baggage to make the connection. But upon arrival in Bahrain, my baggage is missing. Upon filing of a missing bag report, I am advised that Fly Dubai DOES NOT provide a per diem allowance to cover essentials while baggage is tracked. Later I am advised that there is another Fly Dubai flight and it may be on that flight. But, no, that is still not sufficient time to resolve the issue. Finally, it arrives via Gulf Air (Thank you for stepping up to the plate where Fly Dubai fails). Only to be told I should return to the airport to collect it myself as Fly Dubai, as a low budget carrier service does not offer such service. Really...you should check my passenger record that I am incapacitated due to surgeries on my foot and require a wheel chair. Great service you offer. Low budget�ticket prices was similar to that of full service airline, Turkish Airlines, but you presented the shortest time (or so I thought) between point to point. Maybe your CEO does not realize the lack of service.
2
Comments
No comments yet, be the first to write one.

Flydubai
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline