Emirates review by glenn 2014-11-23

Oh dear what an awful experience. I have flown most of the carriers between Sydney and London over the last 25 years, including the likes of Aeroflot (before they were banned from Australia). Emirates beat them for appalling customer service. The Eastern European male steward was aggressive and physically intimidating towards me for no apparent reason. We were delayed on the tarmac for 2 hours waiting for clearance to take off in Abu Dhabi with no air con and no explanation! When we arrived in Sydney we were further delayed because the crew had forgotten to pack the insect spray which is a quarantine requirement! Eventually the Aussie ground crew provided them with a spray and I was able to disembark passing the 'terminator' male steward who glared at me again as I left. Take my advice avoid at all costs.