Emirates review by Sue 2017-05-15

I recently flew from Brisbane to Paris return as a first time customer of Emirates. I was not impressed at all and would not fly them again. The staff were the most rude I have ever experienced, the A380 seats were hard and uncomfortable, the food was mediocre and the inflight entertainment was pretty average. They had lots of movies certainly but the majority were Indian/ Hindu/French etc with limited new release or even classic movies. Our flight from Dubai back to Brisbane had endless delays, from spending an hour extra waiting at the gate with no explanation to sitting in a hot plane on the tarmac while they fixed the aircon. Then the tow tug thing broke down in front of the plane! We had to listen to and watch the safety announcements in 3 languages which was very irritating as well. The toilets did not seem to be cleaned much if at all and were pretty foul towards the end of the flights. The crew did not care if passengers reclined their seats during meal service. No wonder that the concept of air rage exists. I am pleased I've booked with Singapore Airlines for our next European trip and will never fly Emirates again.