Passenger Review

Silver Airways review by Krista 2017-03-29

2 / 10

28 March, 2017 by ar

Economy Class

Well I was trying to check in online for over 24 hours. Then we got to the airport only TEN MINUTES LATE due to the airport shuttle running at certain times (we didn't have a vehicle there) and they WOULD NOT let us on our plane, which hadn't even boarded yet. We don't even have any luggage only one small carry on bag. Our flight was at 9:45am and we got there at 9am. They also wouldn't refund our money! I paid $1,200 for these plane tickets and they even CHARGED US $200 extra dollars to change our tickets and we weren't even able to get on the next flight until 5 pm. I'm so upset, that ruined a whole day of our vacation. I would not recommend them to ANYONE!!!! YOU WILL GET RIPPED OFF AND TERRIBLE CUSTOMER SERVICE!

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Silver Airways

Silver Airways

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline