AirAsia X review by louise 2017-01-04

I am totally disappointed in so many aspects of the Air Asia experience. From troubles with internet page not working to eventually having to fork out extra $$ to change flight to every piece of advice being totally different to the next member of staff you speak to. To finish it , My husband was separated in seating to us on way home but ended up beside a lady who vomited most of the 8hour trip. Her partner then started to vomit the last 2 hours as well. Although cabin crew informed the couple they would have to be quarantined at Sydney and although they sprayed the cabin near the end of the flight they DID NOT move the couple or even move my husband in case of infection. So my husband has been sent home from work today with vomiting and cramps , he won't be able to work tomorrow either. So far my daughter and I haven't caught it but its just the icing on the cake for us with no positive experience with Air Asia at all. EDITORS COMMENT: If there was a spare seat on the aircraft your husband should definitely have been moved- sounds like an awful flight for him. The only way to guarantee a seat together on any low cost carrier is to pre pay to reserve seats.