Air New Zealand review by Robert 2015-10-30

They're a wonderful airline to fly with - flew SFO-AKL and back. On the outbound, we were on the older 777-200s, which had comfortable seats in 9-across configuration but had an entertainment system that was what I'd last seen on Cathay Pacific a decade ago. On the return, we were on a 777-300ER with the wonderful new cabin, though in 10-across. Food is very tasty, but the portions are very small; it's almost like Air New Zealand computed the minimum to serve to keep passengers from getting too hungry and served that. In-flight service is excellent, among the best I've had. One nice touch: my outbound was on Dec 31, and they surprised everyone with a little bubbly to ring in the new year. As this was an overnight flight, they had a nice plan to let people celebrate without disturbing the majority of the passengers. One strange thing: check-in closes three hours prior to departure. (I was on a ticket where I could not check in online.) EDITORS COMMENT: And this is why they won our airline of the year award 2014/2015 - an excellent airline