I flew with Air New Zealand last week. The initial departure time for the flight was meant to be 20.30 from Palmerston North. At 20.00 when I was just about to leave for the airport I received a text from Air NZ that the flight was delayed to 21.15. Accordingly I made it to the airport by 20.45 . However, at 21.05 we were told that the flight was further delayed to 22.20. But the plane did not arrive till 22.40. By the time everyone boarded the plane it was 23.00. This meant that the everyone had to wait for at least 2 hours before they even got onto the plane. Thereafter, just when we thought that the wait was over, we were told that the aircraft we just boarded was having engineering difficulties and we were made to disembark and board into a different plane. As a result, we ended up spending more time and were only able to leave Palmy by 23.30. We did not get into Auckland until about 00.30 , wherein originally we were meant to be in Auckland by 21.30. Overall I had a terrible experience and this is not the first time I have experienced something like this with Air NZ .I feel like I have learnt my lesson and wouldn't wanna fly with them again.
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Air New Zealand
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