United airlines is really poor. Do not use them. $3000 first class plain ticket check $100 club tickets purchased for our 5 hour lay over check Extremely poor service, check. Broken seat, check. Broken TV for me,check. Broken head phone jack for my wife, check. No place to charge my phone at my seat, check. Late flight,check. Unable to enter United club even though I was the first person in line because of space availability check. Told that the disclosure was clearly stated for United club LAX was exempt from honoring one time passes. Upon further investigation into this it is not posted. Informed by baggage handler that tips were excepted implying he wanted a tip from me, check. Over all experience 2 thumbs down. This airline sucks. Do not use them.
3
Comments
No comments yet, be the first to write one.
United Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline