Passenger Review

United Airlines review by Pavel

5 / 10

07 July, 2019 by Pavel Novak

Economy Class

In average one out of three flights was delayed with my connections from Europe. It is annoying especially when you are jetlagged after flight from Europe and have to wait additional SIX hours for connecting flight. The customer service do the minimum they are allowed. Forget compensation, paid accommodation, meal vouchers. US laws don't dictate any compensation. Also their seats are far from comfortable. I wish Lufthansa would not partner with United.

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United Airlines

United Airlines

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

3

Check-in Process

3

Meals and Beverages

n/a

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