I've been flying with them over years, both transatlantic flights and in Canada. And I noticed that their services and their attitudes towards customers have declined to unacceptable levels.
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Air Canada
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
3
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline