4 of 4 flights delayed and no updates given by staff. Airline changed our seats three times since we booked, one of which was after check in. I need a window or I can't sleep. Now I'm stuck in the middle and will not be able to nap. No more stopovers for me.
3
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Icelandair
Overall Value for Money
3
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline