Passenger Review

Oman Air review by HC 2016-02-25

4 / 10

24 February, 2016 by ar

Economy Class

Trip was ok - flight Heathrow to Muscat and back on time, baggage allowance good, food was ok although on the way back my sandwich was filled with slimy lettuce that had gone off! However on the return flight a passenger ahead of us constantly abused other passengers sitting in front of behind him, shouting, swearing, threatening etc. The cabin crew did nothing about this for the whole flight and pretended it wasn't happening. They also continued to serve him alcohol. 20 minutes out of Heathrow (after an almost 8 hour flight) one man finally made a formal complaint to the crew - who then suddenly took an interest. They called security and had him escorted off the plane. However, I cannot believe they let this go on for the entire flight.

4

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Oman Air

Oman Air

Overall Value for Money

3

Seat and Cabin Space

2

Customer Service

3

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline