My wife and I flew United Airlines from Melbourne to New York and returned on July. The on board flight entertainment from Melbourne to LAX (Dreamliner 787) is good. The food is very ordinary. On the flight back from New York to LAX, flight attendants are unfriendly (bordering to hostile). Overall, my impression of United Airlines is : Onboard meals are ordinry, flight entertainment on international flight is good and flight attendant and ground staff are unfriendly and unhelpful.
4
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United Airlines
Overall Value for Money
3
Seat and Cabin Space
3
Customer Service
1
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline