United Airlines review by David 2016-08-30

I request a Vegan meal for my family for health issues 24 hours before the flight. 4 days before, on Friday 26. Our flights was living on August 30. The night before the flight I I notice I didn't received the vegan meal e-mail confirmation. So I decided to call United that night and was told that I only had booked a vegan meal from London to Los Angeles and not from Los Angeles to London. If I have health issues why I should book only one way? So clearly was a mistake from the airline. But the only answer I got from them was that it was impossible to do it because the system didn't allow them to make this change because it was 12 hours before the flight. So they told me to call again in the morning and the same answer.I requested to speak to the manager to solve this problem, but they avoid transferring the phone call to him, instead they transfer my phone call to Customer Service that suppose to deal with the problem properly since United Airlines is a reputable airline. But instead I was shouted and treated without respect.Don Lang, the United Airlinesrepresentative yelled at me. I feel unsafe traveling in an Airline that cannot get the mealrequest right and mistreat people.