Passenger Review

Aer Lingus review by Kelly 2017-06-13

10 / 10

12 June, 2017 by ar

Economy Class

I felt compelled to message Aer Lingus to let them know about one of their amazing employees: Emmanuel in the JFK airport in NYC! My family and I planned a trip to Ireland in memory of my late father who passed last year - a special trip I was very excited for. Unfortunately, on my way to the airport, I came across a significant number of issues getting to the airport and came extremely close to missing my flight. When I was panicking and worried sick that I'd miss a good portion of my family's special vacation, I think God sent me Emmanuel. He was calm, collected, and did every single thing he possibly could to make sure I made the flight; had it not been for Emmanuel there's no doubt I would've missed my flight. Please know, he made my day and I'm so grateful for the amazing Aer Lingus employee he was on May 19th!

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Aer Lingus

Aer Lingus

Overall Value for Money

5

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline