United Airlines review by Ben 2016-11-15

Flight attendants rude- had multiple flight attendants bump into me with carts and bodies, with no apologies. Offered 1 complimentary soda, with optional water now and then. Seat tv controls were located in top armrest which provided no room for arms to rest without adjusting multiple aspects of tv. That was only if the any type of entertainment was offered for the 6 hour flight. Had to use my ipad for entertainment on plane, airline to cheap to have screen in seat. On the way back they would not offer internet due to unavailable for ocean flight, (even though it was on the previous flight to Hawaii) which price for both flights were identical. United would offer a direct tv option only with some type excessive credit card charge. It should also be mentioned that they even showed pricing for flights that were over 2 hours were charged more per movie! Boarding agent almost would not to let me take my normal sized carry on, due to space limitations. When all I had was on small bag that fit in all there metal measuring racks. After telling her I was not checking my bag got on the plane, a lot of overheads were still open after passengers were seated. EDITORS COMMENT: WiFi can never be guaranteed especially if there is turbulence or bad weather. Many airlines have moved to a 'bring your own device' model for in flight entertainment so you can stream to it using the on board WiFi. This dies save them a lot of money and saves fuel as entertainment systems do add up to a fair bit of weight.