Return from Hong Kong to Brisbane in business. Old cabin on the way to hong kong and refurbished business suite on the way back. Seats were both comfy enough, though the new one has much more privacy. New entertainment system was great, with big high resolution screen. Food was okay, flight ex bne slightly better than Hk. Breakfast was disaster. The service to hk was quite pleasant. However the way back was rather disappointing, neither friendly nor efficient. btw hk lounge was a true masterpiece.
5
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Qantas
Overall Value for Money
3
Seat and Cabin Space
5
Customer Service
2
In Flight Entertainment
4
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
3
Recommend Airline