Passenger Review

SriLankan Airlines review by Fat 2015-09-12

6 / 10

11 September, 2015 by ar

Business Class

Return flights London - Colombo Business Class on new A330-300. Seat pods were very comfortable with new touch screen displays with good range of entertainment. Food was ok with a good selection. Cabin crew attentive but slightly reserved but then I have to admire any cabin crew as that is not a job I could do. Also had short flights to and from Male on A320 and older A340. Again service was good. On the A340 Male - Colombo there was a horrible stink in the cabin which may have become an ordeal on a longer flight. Check in and baggage was very quick and smooth. They offered fast track channels to passport control at Colombo which worked well. On-line checkin via smart phone also worked well. Would certainly use again and Sri Lanka is a great place to visit.

6

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SriLankan Airlines

SriLankan Airlines

Overall Value for Money

4

Seat and Cabin Space

5

Customer Service

4

In Flight Entertainment

5

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline