Passenger Review

Emirates review by Amit 2016-12-15

8 / 10

14 December, 2016 by ar

Economy Class

Emirates published a companion fare which they promoted heavily with their travel agents. I bought a companion fare ticket which was heavily discounted but what the agent didn't know that the companion fare has a stipulation that all the passengers need to travel together or no one can travel. Due to a personal emergency, I had to cancel one ticket but Emirates wouldn't let me do that. I booked the ticket through the top travel provider in the country and talking to various supervisors, none of them had heard of this absurd "all or none" traveling. Emirates categorically told me that a single person cannot travel on the ticket if both people are not traveling. This is a money making scam from the airline! This is my third worst experience with Emirates flying out of USA. I won't recommend them to anyone!

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Emirates

Emirates

Overall Value for Money

5

Seat and Cabin Space

5

Customer Service

1

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline