Emirates review by Christina 2016-01-05

I have spent my whole life travelling and found myself on Emirates for the first time from London to Australia. I have heard a few people mention that their services have been lacking recently. I must say, our journey with them was the worst I have ever had in my entire life. The crew are not service oriented at all and actually very rude, we waited 2 and a half hours before we were even OFFERED water or a drink of any kind. I had stewardesses telling me "no" and "I am too busy" so many times it was embarrassing. The crew gave off the impression that they would rather be anywhere other than serving you on that aircraft. And do not even bother complaining, they have no customer service team- they have an email that will give you a generated standard reply but when I did more digging and calling, they admitted that they do not have a phone number or a team that I could speak to. The best thing you could do is STAY AWAY FROM EMIRATES!!!! Worst airline in the world, and I have tried most of them!