On May 21, 2015, four passengers from my family traveled from Atlanta (USA) to Chennai (India) via EWR and ZRH by United Airlines. We each carried one small carry on bag. The airline refused to allow any of our carry on bag. We were carrying several prescribed medicines and one casual dress to use if there is any unexpected flight delay/cancellation. The airline reps were telling us that there is no space to put any carry on baggage. We begged them to allow at least 1 small carry on baggage instead of 4 carry on bags as we are international passengers and they refused it. They were so rude. They even threaten to call police, if we don't follow their instruction to check in the carry on bags. They were even forcing us to reschedule our international travel if we want to carry our carry-on baggage. Finally, we did our international travel without any carry on baggage. We make international trip every year for the past 18+ years and United Airlines is the first airline forced us to do international travel without carry on bag. Please avoid using United Airlines.
1
Comments
No comments yet, be the first to write one.

United Airlines
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline