Passenger Review

United Airlines review by Alex 2015-01-05

3 / 10

04 January, 2015 by ar

Economy Class

My partner and I flew from New York to Los Angeles and I had to buy $10 headphones if I wanted to watch TV. When we printed out our boarding passes they had moved our seats so we were no longer sitting together. We then flew from Los Angeles to Sydney. Australia and once again they had changed our seats so on a 14 and a half hour trip we did not get to sit next to each other straight after coming off a 6 hour trip of not sitting together when we had picked our seats on both flights to sit next to each other. There is no complimentary alcohol, the nice food runs out as it gets towards the end of the plane and they are extremely strict with luggage weight restrictions. We were 500g over and had to get rid of something in the bag. Overall the main issue was seating. My partner had a horrible flight and if we were together it would have been much better.

3

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United Airlines

United Airlines

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

3

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline